Client Feedback

 

Hi Kumeshni

Thank you!  We had an awesome time and all the arrangements were perfectly organized from the tours to the pick-up and transfers.

We really enjoyed our holiday.  The hotel was great and the staff were friendly and helpful.  The food was amazing and we enjoyed a lot of Thai food.

We loved the hotel location and walked to the main shopping markets daily, shopping was fantastic.  The Fantasea Show w

It was a great experience and I really appreciate your patience and expertise in advising us and making all the arrangements for us.

Much appreciated, until our next holiday with ‘OneStop Tours’!

Regards, Nalenie.

 


Hi Rishita

I'd like to thank you for the very well planned holiday you arranged for the family and I.

We had a blast! Since our first interaction, you were very informative and helpful, not to mention fast. 

You advised me well and made changes when I needed. I was very nervous when we were departing but from the first flight our entire trip was smooth sailing! Everything organised by you and one stop was done so accurately, by the second departure we were at ease knowing we were in good hands. Flights were comfortable, transfers were reliable waiting on us, they were also friendly, hotel accommodation was good, comfortable, most important, clean. 

 The tours were well planned.Thank you so much, one stop is definitely the only travel agency I will use, and will refer others to use as well. 

Hope to travel with you again


Good day Yolanda 

Hope you are well , just wanted to let you know that we had a fantastic holiday with excellent service providers that were booked ,even the walk to the water taxi in the early hours of the morning was quite enjoyable, thank you for all you hard work to make our trip fantastic. We will definitely contact you again regarding the booking of our next holiday . 

All the best 

Kind regards 

Larushkan 


 

Dear Richi Koomar Bhugun

RE: Letter of Recommendation

I would like to formally place on record how pleased my wife and I are regarding our recent trip to Mauritius using your travel agency. I was extremely pleased with the service and professionalism of our tour guide in particular Richi Koomar Bhugun who went beyond our expectations to ensure that we had a good trip.

Everything went well from the pick up at the airport, the tours, the restaurants recommended, the excellent hotel we stayed at and the events and activities that were planed. We cannot stop talking about our wonderful experience which was made possible by Richi’s excellent service.

I will definitely refer him to all my friends and family.

Please keep up the excellent service you provide and do not be discouraged by a few negative comments by other difficult tourists. As for my wife and myself, all we can say is that we will definitely be returning next year and look forward to using One Stop for other trips in the future.

Kind Regards

Ravi Naidoo

 


Dearest Richi & Jillon,

WOW! What can we say except that how THANKFULL we were to have such professional and experienced staff assisting us every step of the way with our bookings, transfers, accommodation and tours.

Richi - thank you for your efforts, professionalism and detailed explanations of assisting us with our booking both via email and telephonically.  Every email you sent was followed by a telephone call making us aware of the emails you sent and going through it together with us on the phone, ensuring we understood the booking, terms, conditions, etc..  This was my husbands first experience of an overseas trip and he was nervous about flying, you made us both feel secure and in safe hands.  Your explanations were spot on and very helpful. Thank you for arranging a surprise cake for my husbands birthday, the hotel staff went out of their way to make his day all that more special.

Jillon - What an awesome tour guide you are.  From the time we landed in Mauritius and were met and welcomed at the one stop counter and taken to our tour bus for our drive to the hotel.   You made us all feel very welcome.  We were privileged to have you as our tour guide, you explained the tours we were going on and gave details of when we were expected to meet at reception to be picked up for the individual tours.  The tours were explained in detail with the stop offs and any additional costs that were involved.  You made prior arrangements with all the designated operators for our tours and there were no long queues that we had to wait in to get attended to.  You made us feel like VIP travellers.  We enjoyed your sense of humour and everyone on the tour bus was in a cheerful mood from the time we arrived to the time we left. 

I must congratulate you on your exceptional driving skills, your mannerism, professionalism and going out of your way to assist us with our queries on our free days. We will definitely recommend ONE STOP to everyone.  We found no fault with our bookings, flights, accommodation and tours.We will stay in contact with you "MY FRIEND" it was great meeting you, we will be visiting again soooon.


Thank you 
Wayne & Pauline Locke

Richi richi 2

 

Dear Sunhera

We had an awesome vacation in the U.S. 

Thank you for your excellent organization and expertise. Your detail  knowledge of pre booked tours such as hop on hop off was a huge advantage, we saw so much more of New York, Los Angeles and San Francisco. 

Shopping at Woodbury was fantastic. Thank you for telling us about this centre. We got some top brands at bargain prices.

One of your best suggestion was that of hiring a car in Los Angeles. Transport became a breeze and very effective for easy and quick sightseeing. It also made life very easy because our resort was some distance away from the city of Los Angeles. The drive of 570 km from Los Angeles to San Francisco was incredible, again your idea, that was great, the views were great , we wouldn't have thought of driving in North America, a truly memorable experience.

You were very attentive during our discussions and patiently answered our questions, hence you tailored our vacation according to our needs.

The studio tours were incredible, just what Hollywood fans want. Thank you for prebooking, saved us lots of time and the anxiety of worrying about carrying lots of dollars.

Shirley, Avrishka and I are very grateful to you Sunhera and Onestop Travel and Tours for making our American tour a very successful and worthwhile one. Looking forward to doing more trips via you and Onestop.

You are an asset to the travel industry I am sure you are going to make thousands of happy travelers in future.

Kind Regards,
Ramnarayan Family

Sunerah US 4 Sunerah US 3

 



 Hi Nisha,

Just got back from the trip J I had such an amazing time! Enjoyed every second! The flights and accommodation were perfect…especially the upgrade in Bangkok!Thanks so much for all your help and accommodating me regarding the change of plans.  I am definitely recommending you to all my friends and familyJ

Regards,
Merissa Deonarain

Merissa Deonarain01 Merissa Deonarain 03 Merissa Deonarain 02

 

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