Client Feedback

Good day Yolanda 

Hope you are well , just wanted to let you know that we had a fantastic holiday with excellent service providers that were booked ,even the walk to the water taxi in the early hours of the morning was quite enjoyable, thank you for all you hard work to make our trip fantastic. We will definitely contact you again regarding the booking of our next holiday . 

All the best 

Kind regards 

Larushkan 


 

Dear Richi Koomar Bhugun

RE: Letter of Recommendation

I would like to formally place on record how pleased my wife and I are regarding our recent trip to Mauritius using your travel agency. I was extremely pleased with the service and professionalism of our tour guide in particular Richi Koomar Bhugun who went beyond our expectations to ensure that we had a good trip.

Everything went well from the pick up at the airport, the tours, the restaurants recommended, the excellent hotel we stayed at and the events and activities that were planed. We cannot stop talking about our wonderful experience which was made possible by Richi’s excellent service.

I will definitely refer him to all my friends and family.

Please keep up the excellent service you provide and do not be discouraged by a few negative comments by other difficult tourists. As for my wife and myself, all we can say is that we will definitely be returning next year and look forward to using One Stop for other trips in the future.

Kind Regards

Ravi Naidoo

 


Dearest Richi & Jillon,

WOW! What can we say except that how THANKFULL we were to have such professional and experienced staff assisting us every step of the way with our bookings, transfers, accommodation and tours.

Richi - thank you for your efforts, professionalism and detailed explanations of assisting us with our booking both via email and telephonically.  Every email you sent was followed by a telephone call making us aware of the emails you sent and going through it together with us on the phone, ensuring we understood the booking, terms, conditions, etc..  This was my husbands first experience of an overseas trip and he was nervous about flying, you made us both feel secure and in safe hands.  Your explanations were spot on and very helpful. Thank you for arranging a surprise cake for my husbands birthday, the hotel staff went out of their way to make his day all that more special.

Jillon - What an awesome tour guide you are.  From the time we landed in Mauritius and were met and welcomed at the one stop counter and taken to our tour bus for our drive to the hotel.   You made us all feel very welcome.  We were privileged to have you as our tour guide, you explained the tours we were going on and gave details of when we were expected to meet at reception to be picked up for the individual tours.  The tours were explained in detail with the stop offs and any additional costs that were involved.  You made prior arrangements with all the designated operators for our tours and there were no long queues that we had to wait in to get attended to.  You made us feel like VIP travellers.  We enjoyed your sense of humour and everyone on the tour bus was in a cheerful mood from the time we arrived to the time we left. 

I must congratulate you on your exceptional driving skills, your mannerism, professionalism and going out of your way to assist us with our queries on our free days. We will definitely recommend ONE STOP to everyone.  We found no fault with our bookings, flights, accommodation and tours.We will stay in contact with you "MY FRIEND" it was great meeting you, we will be visiting again soooon.


Thank you 
Wayne & Pauline Locke

Richi richi 2

 

Dear Sunhera

We had an awesome vacation in the U.S. 

Thank you for your excellent organization and expertise. Your detail  knowledge of pre booked tours such as hop on hop off was a huge advantage, we saw so much more of New York, Los Angeles and San Francisco. 

Shopping at Woodbury was fantastic. Thank you for telling us about this centre. We got some top brands at bargain prices.

One of your best suggestion was that of hiring a car in Los Angeles. Transport became a breeze and very effective for easy and quick sightseeing. It also made life very easy because our resort was some distance away from the city of Los Angeles. The drive of 570 km from Los Angeles to San Francisco was incredible, again your idea, that was great, the views were great , we wouldn't have thought of driving in North America, a truly memorable experience.

You were very attentive during our discussions and patiently answered our questions, hence you tailored our vacation according to our needs.

The studio tours were incredible, just what Hollywood fans want. Thank you for prebooking, saved us lots of time and the anxiety of worrying about carrying lots of dollars.

Shirley, Avrishka and I are very grateful to you Sunhera and Onestop Travel and Tours for making our American tour a very successful and worthwhile one. Looking forward to doing more trips via you and Onestop.

You are an asset to the travel industry I am sure you are going to make thousands of happy travelers in future.

Kind Regards,
Ramnarayan Family

Sunerah US 4 Sunerah US 3

 



 Hi Nisha,

Just got back from the trip J I had such an amazing time! Enjoyed every second! The flights and accommodation were perfect…especially the upgrade in Bangkok!Thanks so much for all your help and accommodating me regarding the change of plans.  I am definitely recommending you to all my friends and familyJ

Regards,
Merissa Deonarain

Merissa Deonarain01 Merissa Deonarain 03 Merissa Deonarain 02

Good morning Charmaine

We are booked to travel on your China Group Tour which departs on 29 August. We met with Revitha, our travel consultant, yesterday to pick up our e-tickets and documents. 

We had planned to visit China during 2017 and made online enquiries with some travel companies including One Stop earlier in the year. We made a phone call to your company in early May and got through to Revitha. She did a follow up communication with me when your China Group Tour was packaged and she has been very good with the furnishing of relevant information and with her follow up communication and feedback. We have used other travel companies on our trips to the UK, Europe, India and Australia but this is the first time we would like to compliment a travel consultant for efficiency, customer care, effective communication and overall good service. 

Please convey our compliment and thanks to Revitha.

We look forward to the China Group Tour arranged by One Stop Travel & Tours.

Have a good day!

Regards

Deena and Vijay Govender

 

 

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