Message from the CEO

"Don’t tell me how educated you are, Tell me how much you have travelled."

As I take stock of what has transpired over the years, I am extremely proud of our achievements since 2004. The future looks even more promising, with plans for growth fully underway. We have successfully transitioned from a local Durban based one branch operation to become a respected company garnering business from across the nation whilst earning our clients trust and respect.

Six simple words – “to be our customers’ only choice” – sums up our entire mission. We have resolved to providing our clients extraordinary levels of customer service. In short, for nearly a decade we’ve given all our customers reason to consider One Stop Travel as their only choice in travel. Customer satisfaction is the hallmark by which we measure our performance, and we hold ourselves, as do our clients, to the highest standards of quality.

It is satisfying to know that we are able to help our clients and enable them to connect to the world aordably and comfortably. We are also committed to oering signicant savings on worldwide travel and we do so by delivering access to all corners of the world in peerless comfort and style, with value and expertise.

Amongst our most important assets is the extensive knowledge base, deep-rooted professionalism and unwavering commitment of our highly-qualied, diverse STAFF. Our team of travel specialists share a passion for creating the most inspiring experiences for every client. This requires a rare blend of professionalism and knowledge, patience and understanding, and most of all…creativity and caring.

The ONE STOP TEAM is committed to providing unparalleled service to our customers. To achieve this, our mission remains “to build successful and rewarding relationships with all of our valued customers”. We are committed to the fundamental principle that the customer is not only important, but the reason for our business, and everyone at One Stop Travels genuinely works to earn and keep much-valued client trust. In this continually changing market, our clients are more informed than ever about their options. Even so, they continue to select ONE STOP as their partner of choice because of our experience, commitment to quality and integrity.

As One Stop Travel & Tours continue to grow, each new day oers a chance for us to work together, pursue new opportunities and improve upon the past. In-depth client relationships are been built on a daily basis. Our business revolves around the needs of our clients, in doing so we are always at the forefront of change and where value is always been given. We invite you to take advantage of our insider travel expertise and to embark on a journey full of endless possibilities with us.

"Put your heart, mind, and soul into even your smallest acts. This is the secret of success."

As we do that daily, it becomes a privilege for us to be of service to you.

Your partner in Travel
Riaz Motala
Chief Executive Officer

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